Every unanswered review is a signal to potential customers that you do not care. Every answered review is proof that you do. Dine Replies makes sure every single one gets answered, instantly, in your own voice, without you doing a thing.
These numbers are not opinions. They are what diners actually do.
It is about showing every customer, good and bad, that you are paying attention.
Restaurants that respond to every review signal to Google and to potential customers that they are active, engaged, and accountable. Silence signals the opposite. Isabella makes sure your restaurant is never silent.
A bad review handled badly makes things worse. A bad review handled with care and empathy actually builds more trust than having no bad reviews at all. Isabella is trained to handle every negative review with exactly the right tone.
Your reputation is not just on Google. It is on Yelp, TripAdvisor, OpenTable, DoorDash, and 45 other platforms. Dine Replies pulls them all into one dashboard so nothing slips through.
Set it up once. Isabella handles everything from that moment forward, powered by AI review responses tuned to your brand.
Link your Google Business Profile in under 2 minutes using secure OAuth. All other platforms like Yelp, OpenTable, and TripAdvisor pull into your central dashboard automatically.
Answer a few short questions about your restaurant's personality, tone, and style. Isabella uses this to make sure every response sounds like it came from you personally, not a piece of software.
Isabella monitors every platform, responds to every Google review automatically, drafts responses for all other platforms, and sends you an alert the moment anything critical comes in. You stay in control without doing any of the work.
Built specifically for restaurants. Not adapted from a generic tool. See it inside our Google review management workflow.
Dine Replies monitors and manages your reviews across 48 platforms including Google, Yelp, OpenTable, DoorDash, Uber Eats, TripAdvisor, and Trustpilot. Full autopilot on Google. Draft responses ready to approve on all others.
The moment a negative review lands on any platform, you get an email notification. Isabella handles the response. You have full visibility without having to monitor anything yourself.
Isabella learns your restaurant's unique tone and personality before writing a single response. Every reply sounds like it came from your team, not a template. Customers cannot tell the difference.
Google's algorithm rewards businesses that engage with reviews. Restaurants using Dine Replies see their Google search position improve by an average of 3 spots within 90 days of going live.
One dashboard. Every review. Nothing missed.
Plus 36 additional platforms all in one dashboard.
From single locations to multi-location restaurants running every door from one place.
I used to make all my general managers respond to the reviews on their own. This resulted in them wasting their time trying to respond but not knowing what to say. Now with Isabella I never have to worry about them.
At first I was skeptical that customers actually care about or even look at our responses to Google reviews. Two weeks later I had multiple customers come up and thank us for responding to their concerns.
We never responded to any of our reviews before. Now with Isabella from Dine Replies we have moved up in Google results by 3 spots after 3 months and increased our foot traffic by more than we ever expected.
Flat monthly rate. No per-review fees. No surprises.
Set up Isabella in 10 minutes and your reputation starts building itself today.
DineReplies
Effective Date: October 21, 2025
Dine Replies ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://dinereplies.com) and software-as-a-service platform ("Service").
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.
We may collect personally identifiable information that you voluntarily provide to us when you:
This information may include:
When you access the Service, we may automatically collect certain information, including:
We integrate with Google Business Profile to access and respond to reviews on your behalf. This requires authorization to access your business's public review data and post responses.
We use the information we collect to:
We use third-party service providers to facilitate our Service and perform Service-related functions. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Important: Your account information, billing data, and certain usage data are stored and processed by GoHighLevel, a third-party customer relationship management and business automation platform. GoHighLevel acts as our technology infrastructure provider and maintains the security and confidentiality of your data in accordance with their own privacy practices and data protection standards. By using Dine Replies, you acknowledge and consent to GoHighLevel's collection, storage, and processing of your information as necessary to provide the Service. We encourage you to review GoHighLevel's privacy policy at: https://www.gohighlevel.com/privacy-policy
We may also use the following types of third-party providers:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you cancel your subscription, we will retain certain information for legitimate business purposes and to comply with legal obligations.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us at: [email protected]
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, please contact us at: [email protected]
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dine Replies
Email: [email protected]
Website: https://dinereplies.com
DineReplies
Effective Date: October 21, 2025
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User" or "you") and Dine Replies ("Company," "we," "us," or "our") governing your access to and use of the Dine Replies website (https://dinereplies.com), software-as-a-service platform, and all related services ("Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not access or use the Service.
You are responsible for all activity that occurs under your account. You may not use the Service for any purpose that is illegal or prohibited by these Terms. You must provide accurate and complete information during sign-up and keep your account information updated.
The Service is provided on a subscription basis. By subscribing, you authorize Dine Replies to charge your selected payment method on a recurring monthly basis, on the same day of the month you first signed up ("Billing Date").
Subscription fees and available features are described on the Service's pricing page. Fees are subject to change, but any changes will be communicated in advance.
All fees are billed in advance and are non-refundable, even if you cancel before the end of the billed month, unless expressly stated otherwise in writing by the owners of Dine Replies. You remain responsible for any charges incurred prior to cancellation.
You may cancel your subscription at any time through your account dashboard or by contacting Dine Replies support. Upon cancellation, your subscription will remain active until the end of the current billing cycle, after which you will not be charged further.
If you do not cancel your subscription before the next Billing Date, you will be automatically charged for the next month with no entitlement to a refund.
Dine Replies reserves the right to suspend or terminate your access to the Service at any time, without notice or liability, for any reason including violation of these Terms.
All content, software, features, and functionality on the Service, including but not limited to text, graphics, logos, and software code, are the property of Dine Replies or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works of the Service without explicit written permission.
The Service is provided "as is" and "as available" without warranty of any kind. Dine Replies disclaims all warranties, express or implied, regarding the operation or availability of the Service.
To the maximum extent permitted by law, Dine Replies shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use or inability to use the Service.
Dine Replies may update these Terms at any time. Notice of changes will be provided on our website and, where requisite, via your registered email address. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law principles. Any disputes shall be exclusively resolved in the state or federal courts located in Connecticut.
For questions or concerns about these Terms or the Service, please contact us at: [email protected]